RecordNumber
2330
Author
Fiondella, Clelia
Crop_Body
Clelia Fiondella, Riccardo Macchionia, Marco Maffei, Rosanna Spanòb
Title of Article
Successful changes in management accounting systems:A healthcare case study
Title Of Journal
Accounting Forum
PublishInfo
elsevier
Publication Year
2016
Volum
40
Page
186–204
Keywords
Management accounting systems , Organisational change , Middle Range Theory , Complexity , Healthcare organisationsa
Abstract
This paper explores how a change in the management accounting systems (MAS) of health-care organisations was implemented in a manner acceptable to those involved. The studyemployed a longitudinal case study of a university hospital in southern Italy, and wasinformed by Broadbent and Laughlin’s Middle Range Theory (MRT). The findings revealedthat the change in the MAS was successful due to the involvement of professionals inthe ongoing process of change. This involvement reduced their natural tendency to resist,and increased the commitment of the various groups of professionals to the new businessculture.